Return and refund policy

Our refund policy is designed to ensure customer satisfaction. If, for any reason, you are not satisfied with your purchase, you can request a refund within a certain period of time. 

Title

Last update: March 2025

1. Shipping

2. Delivery time

3. Our return policy

Shipping

The shipping fees for deliveries to the United Kingdom are as follows:

Less than £ 45 = £ 3.82
From £ 45.01 = Free shipping

Delivery time

Handling time is 1 to 2 days and shipping time is 3 to 10 working days, unless a different delivery time is specified on the product page. High demand may also affect shipping time. If your package has not arrived within this timeframe, please contact us so that we can check your shipment.

Our return policy

We are proud to ensure that our products are manufactured and packaged with the utmost care, but we understand that returns may sometimes be necessary.

At VibeVista, we offer our customers a 365-day return policy. If more than 365 days have passed since your purchase, we cannot offer you a refund or exchange.

For an item to be eligible for return, it must be unused and in the same condition as when you received it. It must be sealed, unopened, and returned within the 365-day period mentioned above.

Our Customer Promise:

  • Secure payment
  • Real customer support within 24 hours

Vibevista Ltd
Office located at: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Company Number: 14711257

help@vibevista.com